CUSTOMER-FOCUSED APPROACH

SZUTEST’s customers are the company’s reason for existence. Therefore, customer demands and needs are taken seriously, and dealt with in the shortest time possible. All processes related to customers are managed effectively, and customers are treated fairly and equally in a way to make them feel valued.

Objections to decisions taken in conformity assessments are analysed effectively and candidly. Within the framework of the principle of being customer-focused, it is specifically emphasized to customers that they are being served in line with their long term interests.

Our competent employees, our ability for objective evaluation, our impartiality and independence are our most valuable assets for our customers. We are well aware of the importance of our objective and independent services for our customers provided under the current competitive economic conditions.